Doesn't look like the same Mark from Rubi that I met at the Tile & Stone Show last year. Explained that the matting on my 3 month old DW250 was wearing already and he promised to send me out a new one. After that I called his mobile and spoke with him about 5 times............. still no mat

. Gave up in the end but won't be buying Rubi again.
Sorry for the moan but that was my experience with them