5 Hours Ago
It's difficult sparkle because this is exactly the same story as before is it not? It's unfortunate, awful, and shocking, but maybe if more people spending their money on any tradesman for works in their home should reference and check as you would do for any financial purchase or contract.
The tile shop manager recommends this guy? Why? Because he's unaware of any complaint. Have you complained to the manager about him? Is this a high street retail outlet or an independent? Im not sure how much confidence id take on a recommendation from someone who hasn't seen his work. Who frankly might just recommend on the basis he spends a lot of money in the shop.
The job done by the lady tiler was awful. This is just as bad.
Im going to end this sort early because im feeling quite angry about it. Not at you sparkle i do sympathize i really do. If people were more cautious about employing trades then the cowboys would be flushed out. Wonders of having the internet nowadays you could of checked this guy out. Same methods as how you found this very forum no doubt.