Natalya

Thanks guys...I knew you'd know the right answer! In most of the places i have stayed in on holidays and things the disabled room is on the ground floor and 9 times out of 10 they have wetrooms so I couldnt understand why he was telling me I couldnt have a proper one! I'll let you know how things go on Monday afternoon, fingers crossed now that I have a bit of 'backup' I'll be able to stand my ground!