Quote:
Originally Posted by bal  Sounds like youve had bad luck on two fronts poor tiles and not getting a fully trained tiler in, ive only been a member of the forum for a few months and the amount of complaints about B&Q tiles and crap tiling by so called tilers just keeps piling up.Wont call him a tiler bu t bloke who fixed them on the wall should have spotted shade difference and swapped them, there are disclaimers on many boxes of tiles saying once fixed cannot be taken back as for tiler ( spirit level)! |
I can't agree with that at all.
If he supplied the tiles, then yes, it would be his responsibilty.
Or if he DID notice, then he should have told the customer.
But to say he SHOULD have noticed is wrong.
You can't expect him to check every tile as it comes out the box for any possible shade difference. As I said, even if it looks obvious after it is grouted, that doesn't mean it was noticeable beforehand.
As for checking batch numbers, that is down to the customer when he picks them up from B&Q.
But even that doesn't mean much.
Half the time B&Q have NO batch number.
And the other half of the time, the different shades/sizes are coming out of one box.